Welcome to 'How to Have Difficult Conversations'

I know you are here because this is something that you are either avoiding because you find them so challenging and icky, or because you don't know how to do them well, and it's something you need to do.

This masterclass is just what you need! We will cover over a 90 minute virtual session, the why, the who, the how to and all of the other aspects in between.

Having difficult conversations is so important to our relationships, our family members, teams and work places that we need to master how to have good difficult conversations, so that we move on from a stagnant and difficult place.

Now don't get me wrong, I hate them! Even now, when I have learned to have better difficult conversations, they cause me significant discomfort. However, that's more about me - a self-confessed people pleaser - and how I feel. I'm also an empath and I deeply feel for the person on the receiving end. So it is so important that we do these conversations well, with integrity and with the best care and concern we can to ensure that the message is received well, and not like a bomb dropping on us from a significant height!

So what do we cover in the 90 minute session?

  • Why we need to have difficult conversations.

  • How much conflict can cost you/ your relationship/ your team/ your organisation.

  • How to decide if you should have a difficult conversation and who should be there.

  • How to decide when and where to have the difficult conversation.

  • Then we will look at all of the details of how to have the conversation:

  • starting the conversation

  • structuring it well

  • managing the emotions

  • making sure positive action follows

  • Finally, making sure we reflect on our 'performance' to ensure we adapt and learn for any future difficult conversations we may need to have.

Is this masterclass for you?

This masterclass is for everyone.

If you are in a relationship, have difficult teenagers at home, work with colleagues who can be a challenge, have noisy neighbours, are leading a team of people..... whatever and wherever you find yourself in life, then this is for you. 

Difficult conversations are a part of life, but we can improve our lives if we become better at having difficult conversations.

Instructor

Hello there!

Sharon Smith

Hello there! My name is Sharon Smith and I'm delighted to meet you! I've worked for 20+ years in education before starting to work for myself. In the last few years I led a team and worked with senior leaders in education supporting their professional learning and leadership. Difficult conversations are imperative in schools, whether they are with the teachers, the support staff, the pupils or their parents - they are essential to support the resolution of any conflict that arises, or to provide feedback on performance and quality assurance. Nevertheless, I still find difficult conversations a challenge, so I want to share my insight, my learnings and my stories with you so that you too can approach them with a little more self confidence, a structure to support you when your emotions are high, and a kind and caring approach whilst doing so. I hope you enjoy, and I look forward to sharing all my musings with you there. If you work for an organisation and would like more information about a face to face or virtual session for your team, please do contact me via my email below. See you soon!