-
Understanding Non-Directive Coaching - We will define non-directive coaching and its principles; explain the benefits of adopting a non-directive approach in leadership; and, provide examples of non-directive coaching interactions.
-
Foundational Coaching Skills - We will cover: Active Listening, Powerful Questioning and Providing Feedback.
-
Building Trust and Rapport - We will explore why each of these aspects is crucial to successful coaching relationships.
-
The Coaching Process - We will explore a variety of coaching tools and techniques, such as: GROW model and other frameworks that leaders can use within their contexts to explore issues in depth.
-
Emotional Intelligence and Empathy - We will explore why emotional intelligence and empathy are crucial in non-directive coaching.
-
Coaching in Different Situations - We will identify different ways coaching can be used in different contexts, such as coaching for performance, conflict resolution, planning sessions etc.
-
Continuous Improvement and Reflection - We will establish the role coaching has to play in engaging employees in ongoing self-reflection and assessment. We will also identify why this process is also crucial for those leading the coaching sessions themselves.
-
Application and Practice: - Throughout this programme, we will create opportunities for leaders to practice non-directive coaching skills through role-plays, and coaching other participants on the programme. Intersessional tasks may be necessary to facilitate this part of the learning.